The Gift Shack - Return Policy

Return Policy
Bloomingdales, NY 2008 Display -  Christmas Waltz
   The Gift Shack               
 For her.  For him.  For the home.
TM
Cousin Alice Company

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The Gift Shack. 1997 - 2012. All Rights Reserved
100% Money Back Guarantee

If  you are not completely satisfied with any product, you may return it to us within 30 days of the purchase date and we will refund your money in full (excluding shipping).

Products must be in original condition for resale. All packing materials must be returned in original condition. 

Defective products: 

To obtain The Gift Shack's authorization to return a defective item for credit, replacement or refund, simply contact Customer Service within 30 days of purchase for return authorization. Product boxes and/or items that have been written on or otherwise marked will not be considered for credit or replacement or refund.

Conditions to qualify for return acceptance:

Merchandise must be in its original minimum inner pack quantity, as shipped by The Gift Shack. Broken quantity inner packs are not returnable. Sample items are not returnable. 
Merchandise, merchandise packaging, and inner pack must bear no markings or be otherwise defaced or damaged. 

Returns which do not meet the conditions described in this return policy and the product is not in the same condition as when received, you will be subject to a 25% restocking fee.

PLEASE INDICATE IF YOU WOULD LIKE A FULL REFUND OR WOULD LIKE TO ORDER ANOTHER ITEM IN EXCHANGE.

Products must be Postmarked within 30 days of purchase date. Please include copy of packing slip or invoice and insure package. Please allow 15 days from receipt for refund.

Items Damaged During Shipment:

All merchandise damaged during shipment is covered by the shipper. If you receive merchandise damaged during shipping, please contact us here for tracking number  within 7 days of the date of shipment of your order, and your claim will be processed immediately. NOTE: Established procedures by UPS, U.S.Parcel Post, and trucking lines, must be complied with or they may deny your claim.

Please return to:

The Gift Shack
4711 Natick Avenue, Suite 333
Sherman Oaks, CA 91403 -2793